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» Travelling with COVID-19

Travelling with COVID-19

La Bicyclette Verte is doing everything in its power to ensure that you can continue to prepare and book your cycling holiday in 2021 with confidence. We continue to respond to your requests for quotes and reservations.

 

Do not hesitate to contact us for further information : +33 5 49 35 42 56 or via the contact form.

 

To see more clearly, here are the official french sources of information :

 

In which cases am I reimbursed? Under what conditions can I cancel my reservation?

  • We have tried to identify the cases that could lead to the cancellation of a reservation. If you have any questions or need clarification, please do not hesitate to contact us.
  • To consult the Terms and Sales Conditions, go on to this page.
  • To consult the conditions of the multi-risk cancellation insurance and the "health protection" option, it's here.
Scenario
Without multi-risk
cancellation insurance 
With multi-risk
cancellation insurance
With multi-risk
cancellation insurance and
« health protection » option
Containment or travel restrictions are in effect in the traveller's country of residence: Cancellation free of charge with free postponement or refund (within 14 days) Cancellation free of charge with free postponement or refund (within 14 days) Cancellation free of charge with free postponement or refund (within 14 days)
The destination country has closed its borders and you are not a resident of that country: Cancellation free of charge with free postponement or refund (within 14 days) Cancellation free of charge with free postponement or refund (within 14 days) Cancellation free of charge with free postponement or refund (within 14 days)
The country of destination has implemented a mandatory quarantine on arrival: Cancellation free of charge with free postponement or refund (within 14 days) Cancellation free of charge with free postponement or refund (within 14 days) Cancellation free of charge with free postponement or refund (within 14 days)
The country of destination has implemented a restriction on travel on its territory which does not allow the planned program to be carried out: Cancellation free of charge with free postponement or refund (within 14 days) Cancellation free of charge with free postponement or refund (within 14 days) Cancellation free of charge with free postponement or refund (within 14 days)
You wish to cancel because you are positive for the coronavirus less than 7 days before your departure: 90% to 100% cancellation fees Refund - no insurance deductible Refund - no insurance deductible
I have to go with some friends but one of them is positive for COVID 19, can I cancel my trip? 90% to 100% cancellation fees 90% to 100% cancellation fees Reimbursement - insurance
deductible of 50 €
Following a temperature measurement or a positive antigen test, your boarding is refused: 100% cancellation fee 100% cancellation fee Reimbursement - insurance
deductible of 10% (50 € minimum)