La Bicyclette Verte is doing everything in its power to ensure that you can continue to prepare and book your cycling holiday in 2022 with confidence.
Do not hesitate to contact us for further information : +33 5 49 35 42 56 or via the contact form.
To see more clearly, here are the official french sources of information :
In which cases am I reimbursed? Under what conditions can I cancel my reservation?
| Scenario ↓ |
Without multi-risk cancellation insurance |
With multi-risk cancellation insurance |
With multi-risk cancellation insurance and « health protection » option |
| Containment or travel restrictions are in effect in the traveller's country of residence: | Cancellation free of charge with free postponement or refund (within 14 days) | Cancellation free of charge with free postponement or refund (within 14 days) | Cancellation free of charge with free postponement or refund (within 14 days) |
| The destination country has closed its borders and you are not a resident of that country: | Cancellation free of charge with free postponement or refund (within 14 days) | Cancellation free of charge with free postponement or refund (within 14 days) | Cancellation free of charge with free postponement or refund (within 14 days) |
| The country of destination has implemented a mandatory quarantine on arrival: | Cancellation free of charge with free postponement or refund (within 14 days) | Cancellation free of charge with free postponement or refund (within 14 days) | Cancellation free of charge with free postponement or refund (within 14 days) |
| The country of destination has implemented a restriction on travel on its territory which does not allow the planned program to be carried out: | Cancellation free of charge with free postponement or refund (within 14 days) | Cancellation free of charge with free postponement or refund (within 14 days) | Cancellation free of charge with free postponement or refund (within 14 days) |
| You wish to cancel because you are positive for the coronavirus less than 7 days before your departure: | 90% to 100% cancellation fees | Refund - no insurance deductible | Refund - no insurance deductible |
| I have to go with some friends but one of them is positive for COVID 19, can I cancel my trip? | 90% to 100% cancellation fees | 90% to 100% cancellation fees | Reimbursement - insurance deductible of 50 € |
| Following a temperature measurement or a positive antigen test, your boarding is refused: | 100% cancellation fee | 100% cancellation fee | Reimbursement - insurance ​deductible of 10% (50 € minimum) |
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